Blueberries Tub
Rp56,00 – Rp75,00
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Frequently Bought Together
weight | 300g, 500g |
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Shipping Policy
Shipping Policy
At Delivery62, we strive to provide a seamless and efficient shopping experience for our customers. This Shipping Policy outlines the terms and conditions regarding shipping, delivery, and related services on our platform. Please read this policy carefully before making a purchase.
1. Shipping Methods and Providers
Our marketplace offers multiple shipping methods and works with various shipping providers to ensure timely and reliable delivery. The available shipping methods may include standard shipping, express shipping, and international shipping. The shipping provider for each order will be determined based on factors such as the destination, size, weight, and availability of the product.
2. Shipping Costs
Shipping costs are calculated based on the selected shipping method, the destination, and the size or weight of the product. The applicable shipping charges will be displayed during the checkout process, allowing you to review and confirm the total cost before placing your order. Occasionally, we may offer promotions or discounts on shipping costs, which will be clearly communicated on our platform.
3. Processing Time
After placing an order, it will typically take [X] business days for the seller to process the order and prepare it for shipment. The processing time may vary depending on the product, seller location, and other factors. Once the order has been processed, the estimated delivery time will depend on the shipping method selected and the destination.
4. Order Tracking
We understand the importance of keeping our customers informed about the status of their orders. Therefore, we provide order tracking services for most shipments. Once your order has been shipped, you will receive a confirmation email or notification containing a tracking number and instructions on how to track your package. You can also access the tracking information by logging into your account on our platform.
5. International Shipping
For international orders, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the customer and may vary depending on the destination country\'s regulations. Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our control. We recommend contacting your local customs office for more information about any potential charges or restrictions before placing an international order.
6. Shipping Restrictions
Certain products may have shipping restrictions due to legal, regulatory, or safety reasons. These restrictions may include but are not limited to hazardous materials, flammable items, perishable goods, or items prohibited by local laws. If a product is subject to shipping restrictions, it will be clearly indicated on the product page, and you will be notified during the checkout process. We reserve the right to cancel orders that violate shipping restrictions.
7. Address Accuracy and Changes
It is important to provide accurate and complete shipping information when placing an order. We cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete address details provided by the customer. If you need to make changes to your shipping address after placing an order, please contact our customer support as soon as possible. Please note that we cannot guarantee that address changes can be accommodated once the order has been processed or shipped.
8. Lost or Damaged Shipments
In the event that a shipment is lost or arrives damaged, please contact our customer support immediately. We will work with the seller and the shipping provider to investigate the issue and resolve it as efficiently as possible. Depending on the circumstances, we may offer a replacement, a refund, or another appropriate solution. Please refer to our Returns and Refunds Policy for more information on the resolution process.
Refund Policy
Refund Policy
At Delivery62, we strive to provide a satisfying shopping experience for our customers. This Refund Policy outlines the terms and conditions regarding refunds, returns, and exchanges on our platform. Please read this policy carefully before making a purchase.
1. Eligibility for Refunds
Refunds may be available for eligible products and orders under the following circumstances:
- Defective or damaged products: If the product received is defective, damaged, or significantly different from its description or images provided by the seller.
- Non-delivery: If the ordered product is not delivered within a reasonable timeframe, subject to the specified delivery dates or processing times.
Please note that eligibility for refunds may vary depending on the specific policies set by individual sellers on our platform. It is recommended to review the seller\'s refund policy on the product page before making a purchase.
2. Initiation of Refunds
To initiate a refund, please follow these steps:
- Contact our customer support within [3] days of receiving the product, clearly explaining the reason for the refund request.
- Provide supporting evidence such as photographs or videos showing the issue with the product, if applicable.
- Our customer support team will review your request and communicate with the seller to facilitate the resolution process.
3. Resolution Options
Depending on the circumstances and the seller\'s policies, the following resolution options may be available:
- Replacement: In cases of defective or damaged products, a replacement may be offered, subject to the availability of the same product from the seller.
- Refund: If a replacement is not feasible or desired, a refund may be issued for the purchase price of the product.
- Store Credit: In certain situations, a store credit may be provided instead of a refund, which can be used towards future purchases on our platform.
The specific resolution option will be determined based on the agreement between the customer, the seller, and Delivery62.
4. Return Shipping
In some cases, the seller may require the return of the product for inspection before approving a refund or replacement. If a return is necessary, the customer will be responsible for the return shipping costs, unless otherwise agreed upon by the seller or as required by local consumer protection laws.
5. Refund Processing Time
Once a refund has been approved, the processing time may vary depending on the payment method used and other factors. Generally, refunds will be processed within 14 business days after approval. However, please note that it may take additional time for the refund to be reflected in your account, depending on your bank or payment processor.
6. Non-Refundable Items
Certain items may be non-refundable due to their nature or for hygiene reasons. These items may include but are not limited to:
- Intimate apparel
- Cosmetics and skincare products
- Perishable goods
- Digital downloads or software licenses
Please check the product page and the seller\'s policies to determine if a specific item is eligible for a refund.
Cancellation / Return / Exchange Policy
Cancellation/Return/Exchange Policy
At Delivery62, we strive to provide a seamless and satisfying shopping experience for our customers. This policy outlines the terms and conditions regarding order cancellations, returns, and exchanges on our platform. Please read this policy carefully before making a purchase.
1. Cancellation Policy
1.1 Order Cancellation by Customers:
- Customers can request to cancel an order within 24 hours of placing it, as long as the order has not been processed or shipped by the seller.
- To request an order cancellation, please contact our customer support with your order details.
- Once an order has been processed or shipped, it is no longer eligible for cancellation. In such cases, please refer to our Return Policy.
1.2 Order Cancellation by Sellers:
- Sellers may have their own cancellation policies, which will be clearly stated on their product pages.
- In the event that a seller needs to cancel an order due to unavailability of the product or other valid reasons, they will notify the customer promptly, and a full refund will be issued.
2. Return Policy
2.1 Return Eligibility:
- Customers may be eligible to return a product if it meets one or more of the following criteria:
- Defective or damaged: The product is defective, damaged, or significantly different from its description or images provided by the seller.
- Incorrect item: The product received is not the one ordered.
- Non-functional: The product does not function as advertised.
2.2 Return Process:
- To initiate a return, please contact our customer support within 1 day of receiving the product, providing order details and a clear explanation of the reason for the return.
- Our customer support team will review your request and communicate with the seller to facilitate the return process.
- Depending on the seller\'s policy, you may be required to return the product to the seller for inspection and resolution.
2.3 Return Shipping:
- Unless otherwise stated by the seller or as required by local consumer protection laws, the customer is responsible for the return shipping costs.
- Please follow the return instructions provided by our customer support team to ensure a smooth return process.
2.4 Refund or Replacement:
- After the returned product has been received and inspected by the seller, a refund or replacement will be processed, depending on the customer\'s preference and the availability of the product.
- Refunds will generally be issued to the original payment method used for the purchase within [X] business days, but it may take additional time for the refund to be reflected in your account, depending on your bank or payment processor.
3. Exchange Policy
3.1 Exchange Eligibility:
- Customers may be eligible to exchange a product if it meets one or more of the following criteria:
- Size or fit issue: The product received does not fit or is the wrong size.
- Color or style preference: The customer prefers a different color or style of the product.
3.2 Exchange Process:
- To initiate an exchange, please contact our customer support within [X] days of receiving the product, providing order details and a clear explanation of the reason for the exchange.
- Our customer support team will review your request and communicate with the seller to facilitate the exchange process.
- Depending on the seller\'s policy, you may be required to return the product to the seller for inspection and resolution.
- If the desired exchange item is available, it will be shipped to you once the returned product has been received and inspected by the seller.
3.3 Exchange Shipping:
- Unless otherwise stated by the seller or as required by local consumer protection laws, the
customer is responsible for the shipping costs associated with the exchange.
General Inquiries
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3 reviews for Blueberries Tub